Frequently Asked Questions

Is it an insurance policy?

No. Our service truly provides you with guaranteed rent 52 weeks of the year. Unlike other products on the market, we do not charge ANY premiums. If you are tempted by someone else’s Guaranteed rent insurance or landlord insurance coverage we encourage you to carefully read all the fine-print first.

How does it work?

We effectively become your tenant, guaranteeing you a fixed annual rental income regardless of whether the property is empty or the tenant stops paying. We then sub-let the property, taking great care to select the right kind of tenants because if they stop paying, leave suddenly or damage the property we take the financial hit rather than you.

What type of tenants do you place?

Unlike many other guaranteed rent schemes, we do not place Emergency Housing tenants in your property. These schemes often involve a very high turnover of tenants in your property, which could lead to less care and appreciation of your property condition, and ultimately lead to repair works being required at the landlords expense.

We do place families and conduct rigorous background and credit checks to ensure that we only place tenants, that we would happily have in our own homes.

How do you calculate the rent you offer me?

We look at the market rate for your property and offer you a monthly rental value which may be marginally less than we would hope to charge a sub-tenant, but completely removes all of the risk and hassle associated with letting. If you would like to calculate what your real rental income might be when all the unforeseen costs, lost rent & commission are added in GET YOUR FREE RENT VALUATION HERE.

Here’s what a few of our customers say:

The London Landlord is a great company to rent your property with. Whenever there has been an issue with my property, be it a minor one, or an emergency, they have dealt with it very quickly and kept me informed of everything that is happening throughout the process.

D Sherman

I have had a property with the London landlord for the past 3 years and just signed a new lease for another 3 years.

When dealing with The London Landlord I have never had a problem whether it be an enquiry, a repair or a rent issue.

I have always had a fast reply from them when calling them, even with covid, and staff problems they answer the phone quickly.

A Johnson

I’d rate The London Landlord 9/10. Their staff are excellent, especially Annalise, one of the mangers.

Any problems I have had she has dealt with extremely professionally and in a friendly manner.

I believe she is a manager and also manages the out of hours emergency line.

S Pericson

Put your property in good hands

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